To be completely honest, there was a time, early in my career, when I rejected the idea of establishing practice values and a practice vision. The whole idea struck me as being some kind of “hocus-pocus.” “Don’t waste my time!” and “Let’s talk about what really matters,” I told my first practice consultant. And so, […]
Organizational Transformation Begins at the Top
I recently spoke at a major dental meeting. My topic was leadership and organizational transformation. The official meeting program categorized my presentation under the track heading of “Doctors and Staff.” I wasn’t overly surprised by the disproportionate number of staff to doctors in attendance because I have spoken to similar groups before. The point is […]
Rules for Giving and Receiving Feedback
Feedback, both positive and remedial, can be a powerful tool for developing people and enhancing the performance of organizational teams. However, when used improperly, feedback can become a demoralizing and dehumanizing weapon that destroys teams. Given this distinction, it would be wise for all leaders to learn the basic principles for providing feedback that is […]
It All Boils Down to Abundance
Out of curiosity, I went to Amazon online and searched under the title “leadership books.” I guess I was moderately surprised that there were over 200,000 possible choices. Being an avid student of leadership for over ten years now, I have read extensively on this subject (not quite 200,000 books!) and if my experience is […]
The story goes like this…
A doctor was struggling with the realities of life. Having a family and a busy dental practice, he was feeling overwhelmed by the opposing demands of both. For the past several years, he has been experiencing a feeling that his life was spiraling out of control and that he no longer dictated the trajectory. Somehow, […]