As we start returning to our practices, the next few weeks and months will be a big test for our practice’s resiliency.
What we anticipate seeing, is some practices emerging from the current crisis in much better shape than other practices. The differentiating factor will be whether the doctor/leader has built resiliency into their practice. Organizational resiliency is defined as the ability of an organization to anticipate, prepare for, respond, and adapt to incremental changes and sudden disruptions in order to survive and prosper.
Unfortunately, trying to develop resiliency during a crisis is an impossible task.
Many doctors never consider resiliency as a vital practice until they are in the midst of a crisis.
Resiliency is a competency that must be part of the existing practice culture and must happen before the crisis takes place.
Leadership is the missing link that takes a practice from good to great
The doctors/coaches at Line of Sight Coaching have long believed that management can only take a practice so far. We also believe that management alone will not bring us through the current pandemic-imposed crisis. A healthy dose of leadership is required if our practices are to emerge unscathed.
Leadership also happens to be the catalyst for organizational resilience.
As leaders, we must embody all that is necessary for their organizational resilience. A “can do” mindset and confidence in their ability to utilize their strengths to overcome adversity is imperative. Leaders must also impart and anchor these beliefs within their practice culture. Resiliency is, by its very nature, a team effort.
We suggest taking the following steps in order to develop a resilient practice before crisis strikes.
We call this RESILIENCE 101:
There are significant amounts of prework (done pre-crisis) that is necessary if we expect our practices to exhibit resiliency when faced with crisis. Line of Sight Coaching coaches’ leaders in their efforts to build and anchor resiliency in their practices.
If you want to learn more about how Leadership and Coaching Culture can change your team dynamics, then download our free ebook: 7 Surprising Steps to Grow your Practice Through Leadership.

Dr. Joel Small and Dr. Edwin McDonald, the founders of Line of Sight Coaching, are dental practitioners, authors, speakers and Business Leadership Coaches who work with healthcare professionals to help them build more successful practices so they can live the balanced life they seek.
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